{"id":9904,"date":"2018-01-11T10:51:26","date_gmt":"2018-01-11T09:51:26","guid":{"rendered":"https:\/\/www.clubesse.it\/?p=9904\/"},"modified":"2018-01-11T10:51:26","modified_gmt":"2018-01-11T09:51:26","slug":"tourist-entertainer-what-contact-entertainer-does","status":"publish","type":"post","link":"https:\/\/www.clubesse.it\/en\/tourist-entertainer-what-contact-entertainer-does\/","title":{"rendered":"Tourist entertainer guide: what a contact entertainer is and does"},"content":{"rendered":"

We continue our exploration in the world of tourist entertainment\u00a0to explain what a contact\u00a0entertainer\u00a0is and does in\u00a0a\u00a0resort.<\/h2>\n

If this is the first time you look for job opportunities for the next summer and you have come across a job advertisement in which an employer is looking for a contact entertainer, you will probably have asked yourself: what a\u00a0contact\u00a0entertainer<\/strong>\u00a0does?<\/p>\n

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What is a contact entertainer?<\/h3>\n

The contact\u00a0entertainment in the world of entertainment concerns all staff members. It is the staple of the\u00a0role of a\u00a0tourist entertainer<\/strong>, absolutely not to be underestimated.<\/p>\n

First of all, a contact\u00a0entertainer is an individual who knows how to stay\u00a0with people<\/strong>, understands their needs, satisfies their demands and, in the end, entertains them with humor and lightness.<\/p>\n

There is no fixed rules, or a mantra, that answers the question ‘how to do the\u00a0entertainer in the right way?’. We start from knowing how to recognize who we are in front of, empathize<\/strong> and then create a relationship, in which only common sense can indicate what is the most appropriate level of confidence to be established.<\/p>\n

What a contact entertainer does?<\/h3>\n

The essential task of a contact\u00a0entertainer is to “decode<\/strong>” who is in front of him\/her and ensure that teh guest reaches what is looking for in the holiday(fun, carefree, relaxation?), contributing in this way to make the guest’s holiday really special, because special will be the relationship that the\u00a0entertainer has established with the single person.<\/p>\n

In order to carry out the role as a contact\u00a0entertainer in an impeccable manner, you must keep in mind some goals<\/strong>:<\/p>\n

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  1. Know how to empathize with the guests of the\u00a0resort where you work;<\/li>\n
  2. Being able to explain<\/strong> the main activities and the\u00a0entertainment program in a simple and clear way, communication is an essential tool for the tourist entertainer;<\/li>\n
  3. Capture<\/strong> any signal of discomfort or discontent and make sure to transform it (resolving it or reporting it to those in duty – most of the time in the management) in a strength of the resort;<\/li>\n
  4. Encourage the interaction<\/strong> of as many guests as possible among themselves, so as to create a stimulating, motivating and pleasant environment in which to spend their vholiday. Interaction is a\u00a0key element, when successful, will leave a good memory and will create a melancholy and slight sense of nostalgia, associated with time spent with pleasure in the resort. A memory that in many cases favors the return and loyalty of the guest to the resort.<\/li>\n<\/ol>\n

    How to become a good contact entertainer<\/h3>\n

    A true professional of tourist entertainment usually makes a clear distinction between passive contact, that ‘obliges’ the guest to ‘track down’ the entertainer, and active contact<\/strong>, which on the contrary sees the\u00a0resort tourist\u00a0entertainer\u00a0to go and look for the guest. The substantial difference that\u00a0turn the job of the tourist\u00a0entertainer into pure quality and added value for the\u00a0resort is based on this second point.<\/p>\n

    The other ‘tools’<\/strong>\u00a0of the good contact\u00a0entertainer\u00a0are:<\/p>\n